PlayAmo prides itself to be “the best way to win.” However, is this just an empty advertising slogan or is there truth in the catchphrase? We would say it depends on who you ask.
Once you enter the best online casinos that payout, you will be greeted by many colorful characters. Some are more classic, like the dealers at a roulette wheel, while others remind us of childhood fairytales. The discrepancies made us wonder what we will get from this site when it came to gaming. But first, we needed to verify that PlayAmo is a reliable casino.
How Trustworthy Is PlayAmo?
The license is not placed in a prominent spot, and we needed to do a bit of scrolling to find the relevant information. Ultimately, we learned that PlayAmo is regulated and licensed by Curaçao since 2016, and it has been certified as a reputable establishment. The site is owned by Direx N.V. and uses the latest SSL technology to safeguard all your personal data. All of this was excellent news for us, so we continued to explore the site.
It was easy enough to find the games, but even before any thorough research, we could tell that slots are at the forefront of PlayAmo. There are several separate options related solely to this kind of games, and we struggled to find a single table game in the “Top” or “New” selection.
The online casino offers a great variety of slot machines, bonuses, and seemingly fair gambling experience. If you are a lover of slots, PlayAmo should not disappoint you. There are over 1,800 titles all created by the best software providers in the industry. To keep you playing, the casino has prepared many free spins promotions, both for the newcomers and for the veterans. There are races for extra rewards each day, and they all involve slot games…and not much else.
Unfortunately, PlayAmo did not meet our expectations when it came to most forms of gambling. There are individual sections for blackjack and roulette, but poker was tough to find. Among “live games” there are several non-slot titles, but the variety pales in comparison to slot options. Even the bonuses seem to be aimed at these games as most involve free spins that gamblers can use only on specific slots.
When it comes to payment options, we cannot complain. Besides all popular methods, PlayAmo offers full Bitcoin support. However, support service for customers leaves a bit to be desired.
Terms & Conditions
This sentence allows PlayAmo to resolve all issues in a way that is most beneficial to the casino. With such a clause, most players are discouraged from submitting complaints. Still, we could find a number and, a bit surprisingly, the majority was successfully solved. Since no one would benefit from unsatisfied customers, PlayAmo has been trying to please the players regardless of the clause.
Still, let’s take a look at all possible complaints that casino has protected itself from.
Firstly, PlayAmo does not guarantee a reliable site. If you find yourself facing technical difficulties, do not expect compensation from the casino.
More importantly, PlayAmo has the ability to close your account and keep all the winnings if they decide so. The casino has not explained many of the conditions (“strategies,” “other types of cheating”). However, there must be a way to verify what the cause for account termination was. Well, PlayAmo considered that as well and have chosen to be highly unhelpful.
The wording of this clause leaves no room for discussion. Apparently, if PlayAmo has only a “suspicion” of fraudulent behavior, the casino can choose to retain your winnings. On top of that, it may terminate your account with no forewarning and “without any obligation to state a reason.”
With such a clause, we would not have been too surprised to find many negative responses from the gamblers who have decided to trust PlayAmo with their money. However, the casino does not seem to be taking advantage of its T&C, and there is little criticism of their work ethic online.
Games & Providers
One of the first things you will notice when you visit PlayAmo website are the many gambling software providers and the titles they offer. Some of the biggest names in the industry are missing, such as RealTime Gaming or Rival, but many top-quality providers are listed. These include Microgaming, Play’n Go, Evolution Gaming, Amatic, Yggdrasil, Betsoft, and Elk, among many others.
Navigating your way through the site to find the perfect game is made exceptionally easy with a few well-placed buttons. You can choose to play slots, blackjack, roulette, baccarat, poker, Bitcoin, or live games. The new and the most popular options are separated into categories of their own, so you do not have to waste time with the less satisfying titles. Here are some of the best games PlayAmo offers:
- Slot machines: Aztec Magic, Wild Shark, Lucky Bells, Casanova, Diamond Cats, Lucky Coin, etc.
- Blackjack: Classic, Black, American, European, Single Deck, Multihand, White, VIP, Fortune, Infinite, etc.
- Roulette games: European, American, French, Double Ball, Lightning, Speed, London, Arabic, etc.
- Baccarat: Classic and Squeeze
- Poker games: Texas Hold’em, Carribean, Three-Card Poker, Pai Gow, Stud Poker, Oasis, etc.
- Games you can play live: Baccarat, Blackjack, Roulette, Dream Catcher, Three-Card Poker, etc.
Overall, slot machine selection is PlayAmo’s best feature. There are more than 1,800 slot titles with new ones getting added regularly. Live versions of several table games are available thanks to Evolution Gaming’s software.
However, some players have been complaining about the lack of virtual casino games, and we have to agree. Besides a handful of video poker variants and several roulette versions, PlayAmo lacks casino specialties and many popular table games. Still, the site gives you an opportunity to play most of the titles with Bitcoin which distinguishes it from many competitors.
Like most online casinos, PlayAmo processes your deposit quickly, but it takes its sweet time with your withdrawals. Still, it does a better job than most gambling sites as they attempt to lower withdrawal times to 12 hours. When it comes to available options, we cannot complain as there is enough variety to accommodate most gamblers. They suggest uploading your documents in advance to verify your account. According to their website, this should shorten the waiting period. Predictably, there are more depositing than withdrawing methods.
All available options are instantly processed and do not require any fees. They include the most used methods such as credit cards, e-wallets, Wire Transfer, and cryptocurrencies. As an establishment that caters to many world countries, PlayAmo accepts 30 currencies.
As we already mentioned, there are not as many withdrawing options. However, you will be glad to hear that the ones available are probably among the most commonly used. Players can choose among credit cards, e-wallets, Bitcoin options, EcoPayz, Bank Transfer, and a few others.
Depending on the method, you will need to wait between 1 hour and 3 days. The fastest are e-wallets, while the most prolonged waiting period of 72 hours awaits those who use bank transfers. The maximum withdrawal amount at PlayAmo is €4,000 per day, €16,000 in one week, and €50,000 in a single month.
It does not take long to notice all vibrant promotions that PlayAmo provides to both new and existing members. However, are the cartoon-like mascots offering anything worth your time? After checking out the bonus page, we could not help but feel impressed by the five available options. Pretty images seemed to be hiding pretty tempting rewards. Still, they were mostly aimed at a certain kind of player.
- First Deposit Bonus: Once you place your first deposit, PlayAmo will double the amount. The maximum bonus equals $100, so for such deposit, you will be allowed to play with $200. However, keep in mind the betting requirements. You may bet a maximum of $5. This is not all the bonus will give you. For the first five days, the newcomer will receive 20 free spins each day. Unfortunately, you can only use those when playing Lucky Lady’s Clover.
- Second Deposit Bonus: Although not as generous as the first one, this bonus is still a pleasant offer meant to keep you at the casino. For your second deposit, you will receive an additional 50% of the amount you decide to bet. The most PlayAmo gives for this bonus is $200, so if you deposit $400, you will be playing with $600. The casino is also graciously giving 50 free spins with this bonus, but the reward is conditional again. You may only use it for Lucky Blue slot.
- Friday Reload Bonus: Unfortunately, there are no guarantees that you will receive this bonus, as it is randomly awarded. However, if you are lucky enough to get it, Friday reload is perhaps the most lucrative.
The bonus yet again rewards free spins for a single slot machine, but this time there is 100 of them. You can claim the first 50 one day after the deposit, while the other half will be available after another 24 hours. Players can use these spins only for The Golden Owl of Athena, a Betsoft Gaming video slot. In addition, the bonus gives you another 50% deposit increase, of up to $250.
- Monday Free Spins: No one looks forward to Mondays, except maybe PlayAmo members. The casino really attempted to brighten their gamblers’ Monday mornings with up to 100 Free Spins. Yet again, the bonus had slot players in mind as you can use the spins only for Gold Canyon or Arcade Reel Chaos slots.
Although the offers seem appealing, we couldn’t help but notice how they further establish PlayAmo as a slot casino. The rewards, combined with the underwhelming selection of non-slot games, do not allow many players to enjoy PlayAmo fully.
- High Roller Bonus: Lastly, the casino attempted to accommodate those gamblers who are looking to spend big bucks. The High Roller is another 50% bonus, but the maximum is now much more sizeable. You can receive an exceptional $2,000 extra to spend on any game at PlayAmo. The deposits that warrant a High Roller bonus start at $1,000.
- Fast Spin: The casino has been really trying to attract slot players to their site, and keep them there as well. Every 12 hours, PlayAmo rewards its players with $750 and 1,000 free spins. Top 30 gamblers will share the bonus prize. That is right; the extra wagering money is not awarded randomly— instead, those who bet the most qualify for the list of top players.
Technically, you only need to place a single $0.10 wager to find yourself in the running. However, that amount will, in no way, put you among the top 30. You will need to keep betting over and over again if you wish to qualify for any rewards. Ultimately, could the effort to get the prize be more costly than the prize itself?
Another limiting aspect of the bonus are the games which land you on the list. Only the bets you have made on slots count while the free spins go towards a slot as well. The only game you can enjoy is Fire Lightning slot. Also, all winnings need to get wagered over the next 14 days.
PlayAmo made sure to keep things interesting for the regular members. Each bet you make translates to special points (CPs) which take you from one level to the next. There are ten VIP tiers in total, and each unlocks different rewards. Some are simply a few free spins, but we have to admit that the biggest prize is impressive enough. Level 10 players get a Ferrari 488 GTB supercar, which should sound amazing. However, you might change your mind once you learn that 5 million CPs are needed to qualify.
Although PlayAmo provides an efficient and friendly customer support service, the methods you can reach them by are not many. The casino does not have a phone number in place for those who wish to speak directly to the team. It does offer a 24/7 live chat as well as an email address. As soon as you click on the “Support” option, the casino prompts you to send an email, while a speech bubble in the corner takes you to a live chat.
To its credit, PlayAmo has a separate section titled “Complaints” where they encourage players to submit their criticism to AskGamblers, an independent regulatory body. We made sure to check out the complaints PlayAmo members have been making. The site has resolved a vast majority, but a couple that it has not, both concerned withholding winnings due to fraudulent actions.
Per Terms and Conditions, the casino has the right to keep your winnings if it determines that you have been using unfair strategies to gain them. As the site has not explained these in enough detail, there have been gamblers who have found themselves in fairly unpleasant situations. The vagueness of this rule potentially allows PlayAmo to hurt the players. However, the percentage of unresolved complaints is small enough for us to give the site the benefit of the doubt.
At first glance, PlayAmo appears to be a vibrant, reputable online casino that many players regularly enjoy. Upon further inspection, we can agree with our initial assessment. However, other aspects of this site were revealed as well. The most glaring one is the underwhelming selection of non-slot games.
As a slot player, you should feel like a child in a candy store at PlayAmo since the casino offers all imaginable titles. The bonuses also seemed designed specifically for such players but, at the same time, this is the site’s biggest flaw.
Other available forms of gambling are nowhere near the same level as slots, both number, and quality-wise. We do not want to sell PlayAmo short, so it should be said that there are still several options. However, they are certainly not the reason people join the site.
When it comes to the casino’s reputation, PlayAmo has all necessary licensing for us to trust it with our deposits. There are also many ways to place said deposits and withdraw them as well. However, the casino’s terms and conditions should raise some eyebrows. Technically, PlayAmo may choose to terminate your account or withhold your payment if it sees fit.
Thankfully, the casino does not seem to abuse this clause, and it is resolving most gamblers’ issues promptly and successfully. The customer support team seems to respond instantly on live chat, but the methods of communication are too few in our opinion. Most reputable casinos provide a phone number for those who would sooner speak than type, but PlayAmo does not.
Overall, we believe that PlayAmo represents an excellent option for slot players, but other gamblers might feel a little disappointed by this casino.
Software and Games: 3/5
Banking Options: 4.5/5
Banking Times: 5/5