Casino Review: BetChan Casino

This Australian online casino is a new and modern take on the classic look of gambling websites. It was established four years ago, at the end of 2015. It is owned and operated by N1 Interactive Ltd., a company registered and licensed in Malta.

BetChan Casino is a simple, yet appealing gambling website. It has gained the status of a fairly reputable virtual venue in a short period of time since its establishment. It used to be the perfect solution for all of those who prefer bitcoin casinos to regular ones. However, it switched jurisdictions in 2019 and ceased to support this cryptocurrency.

The name of the website is something we have to comment on. It sounds as if someone who watches Japanese anime thought that the name Bet was rather cute so they added the suffix -chan to their name. Ironically, the casino does not support any Asian language nor currency.

In the following lines, we will deliver a review of BetChan Casino in detail, by commenting on each of its aspects.

 

Licensing Information

Before engaging in real money gambling at an online casino, it is essential that you know whether the website in question is licensed or not. The next step would be finding out which jurisdiction issued a license, provided that it is present. The role of a licensing body is to provide players with a possibility of communicating any issues they may stumble upon in the process. That is why gathering information on the subject is highly important.

BetChan Casino is a gambling website licensed by the authority of Malta. This licensing body happens to be among the most reliable ones on the market. In case you have a complaint regarding an outcome of a game, or any other problem related to this casino, you are able to turn to its regulatory body.

 

Design

BetChan Casino is designed to be simple and easy to navigate, yet modern and fresh-looking.

The first thing that catches the eye of gambling enthusiasts who load this casino is the banner. It occupies the upper portion of the page. The banner advertises the casino’s promotional offers, no deposit bonus, as well as the live game options.

The login and sign-up buttons are in the header. In the upper right corner, there is a drop-down menu containing options for choosing a language.

Promotions and VIP program sections, as well as the game selection, occupy the left and the lower side of the banner. Below it there is a preview of all the available games, along with the announcements of the results of the tournaments.

As you scroll down the page, you will see a brief welcoming text. The acceptable payment methods and the more informative sections are at the bottom.

Overall, the layout of BetChan Casino looks rather well-organized. All the information is easily accessible, which facilitates the entire gambling process.

 

T&C Analysis

Aside from the licensing information, the information in the terms and conditions section of a gambling website is the most relevant. We highly advise you to carefully review it before engaging in real money gambling at any online casino. In this section, we will post screenshots of certain clauses of BetChan Casino with the purpose of highlighting them. We will also make sure to comment on each of them.

The majority of online casinos renounces the responsibility of notifying its customers about the latest changes in the terms and conditions section. The practice of BetChan Casino is different, at least according to the cited term, in which the operators state they will make sure the players are aware of any material modifications.

This clause, however, seems to be the casino’s way of refusing to accept responsibility when it comes to any possible errors or damages. An online casino ought to be held liable for any and all malfunctions on its part.

The cited term relies on the previously provided one.

The role of a licensing body is to be the judge in any possible disputes between a casino and a player. Therefore, you may always submit a complaint in case you consider a particular decision of a casino unfair.

This term can be viewed as an extension of the previously cited one.

The clauses we have commented on so far may be questionable, but this one is downright predatory. There is no reason a legitimate casino ought to be able to refuse a transaction under any circumstances without explaining its decision to the player in question.

The first two entries on the list of behaviours the casino considers to be typical of a bonus abuser are simply smart gambling. Voiding someone’s winnings because they know how to make their money’s worth is rogue casino operation.

This clause is equally predatory as the one regarding the refusal of transactions.

Instead of elaborating on this term, we will solely pose a rhetorical question. Why would you gamble at a casino that charges you for the delivery of your hard-earned money, when you can find another that does no such thing?

Requesting a player to deposit money in order to claim a no-deposit bonus makes the said bonus offer pointless.

After this detailed analysis of the terms and conditions, we have come to the conclusion that the clauses are quite standard, with the exception of the two predatory ones. Although there are some terms that are generally not favourable to you as a player, all of them are usually common for a majority of gambling websites.

 

Games and Providers

The selection of games available at BetChan Casino is rather extensive. It offers over 1,500 games organized into seven categories. In addition to the three sections featuring all games, new games, and popular games, there are slot games (both classic and video slots), Roulette, Blackjack, and Live Casino Games.

As for the software providers that power those games, an outstanding number of 15 companies supply BetChan Casino. Those are, in alphabetical order: Ainsworth, Amatic, Authentic, Booming Games, Betsoft Gaming, EGT, ELK, Endorphina, Evolution, NextGen, Play’n Go, Pragmatic Play, Quickspin, Thunderkick, and Yggdrasil.

BetChan Casino only has an instant play option, which means that you are not able to download the software. Additionally, it does not support mobile play, so you cannot access the casino through a mobile device. However, live dealer games are available, which enhances the experience of being in a traditional, brick-and-mortar casino. Moreover, Roulette games that involve a live dealer and a wheel are far more favourable to players than the RNG one.

 

Financial Information

BetChan Casino offers a wide range of payment options to choose from. Multiple possibilities are at players’ disposal for both depositing and withdrawing. Depositing options are more numerous in comparison to the ones available for withdrawing. You can make a deposit by using all the options you can use for withdrawing as well, with the exception of

Bank Wire Transfers, and an addition of several other methods.

Depositing

In addition to credit cards (Visa, Mastercard, and Maestro), you can make a deposit using Trustly, Skrill, Neteller, Rapid Transfer, Neosurf, Interac, Paysafecard, Ecopayz, and Wire Transfer.

Withdrawing

Other than Trustly, Skrill, Neteller, and Ecopayz, that enable you to complete an instant transaction, you can make a withdrawal via Visa, Mastercard, and Bank Wire Transfer. The latter implies a delay of 1–5 banking days, whereas the previous two imply a 1–3 banking days delay.

When it comes to the withdrawal limit BetChan Casino imposes, it depends on the level of a player. It is €4,000 per day, €8,000 per week, or €25,000 through €75,000 monthly, depending on a particular player’s status. An exception to this rule may be possible for VIP level players, provided that the casino sees it fit.

 

Bonuses

BetChan Casino features six promotional offers, all of which can be viewed in the bonus section of the website.

The said section contains four deposit bonuses in addition to a Monday reload bonus and weekly tournaments.

The first deposit bonus implies a 100% match bonus of up to €/$100 and 30 free spins for Fire & Steel slot. Further, the second one is a 50% match bonus of up to €/$100 in addition to 30 free spins for Rook’s Revenge slot. The remaining two are the same as the second one, applying 30 free spins for The Golden Owl of Athena slot and Ogre Empire slot, respectively.

50% Monday reload bonus contains a 50% reload bonus of a deposit worth no more than €/$100 and 30 free spins for The Angler slot.

Weekly tournaments are quite frequent and players can gather information regarding these in all the relevant section.

All the bonuses are subject to wagering requirements stated in the bonus terms. You have to roll the deposit bonuses over 40 times and the no-deposit ones and free spins 50 times before making a withdrawal. However, different games contribute to the wagering requirements differently (table games and poker, with the exception of live games, as well as Roulette and video poker contribute 5%, while certain slots contribute 100%).

The deposit and no-deposit bonuses are also different when it comes to their withdrawal limits. They imply a limit of €10,000 and €50, respectively.

 

Customer Support

BetChan Casino offers two ways of contacting customer service. In addition to sending an email, you can engage in a live chat conversation with one of the agents. From our experience, the customer support team of BetChan casino is responsive, polite, and helpful.

Languages in which BetChan Casino is available are, in alphabetical order, the following ones: Czech, English, Finnish, French, German, Norwegian, Polish, Portuguese, Russian, and Spanish.

 

Summary

Generally speaking, BetChan Casino is not rogue, per se, although it applies some rather shady terms. The fact that it has been licensed by the authority of Malta is a great advantage. The vast game selection and numerous software providers that power those games compliment the positive impression. However, since it ceased to be a Bitcoin casino, which had been one of its greatest benefits, it does not differ much from other similar gambling websites on the market.

 

  • Reputation: 4 out of 5 stars
  • Software provider/games: 5 out of 5 stars
  • Deposit and withdrawal options: 5 out of 5 stars
  • Payout period: 4 out of 5 stars
  • Customer support: 5 out of 5 stars
  • Bonuses: 3 out of 5 stars

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