Cleopatra Casino
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Founded in 2017, Cleopatra Casino is an online gambling site owned by Direx N.V. Casinos and licensed by the Government of Curacao. The casino boasts an extensive array of games powered by renowned providers like Microgaming, NetEntertainment, Amatic Industry, Betsoft, Pragmatic Play, Evolution Gaming, Endorphina, iSoftBet, and smaller ones including Habanero, Mr. Slotty, Gameart, Booming Games, NYX, ELK, Thunderkick, and EGT.
Platform and Languages
Cleopatra Casino provides an instant play platform for desktop and mobile users, supporting various languages such as English, German, French, Italian, Spanish, Portuguese, Russian, Suomi, Norwegian, and more.
Customer Support
Accessible 24/7, Cleopatra Casino’s customer support, available through live chat and email ([email protected]), assists players with payment, registration, and general inquiries.
Trustworthiness
While Cleopatra Casino is relatively new, its credibility has been questioned due to a controversial Dormancy clause in its Terms and Conditions. This clause, allowing the casino to seize player funds after 6 months of inactivity, led to the casino being blacklisted and unapproved.
Design and Impressions
True to its name, Cleopatra Casino features an Egyptian-themed design with hieroglyphic-style letters, dark backgrounds, and Cleopatra’s image. The graphics promise an enjoyable experience, with menus and advertisements offering a visually appealing layout.
Terms and Conditions Analysis
Cleopatra Casino’s Terms and Conditions reveal player-unfriendly rules, including potential fund seizures without clear explanations. The casino’s approach to account termination, identity exposure, and limitations on tournament winnings raise concerns about player rights.
Bonus Terms and Conditions
While bonuses at Cleopatra Casino are cashable, stringent limits are imposed, with earnings capped at a maximum of 50 EUR. The casino’s restrictive clauses, including seizing excessive winnings, impact the overall appeal of its bonus offerings.
Games and Providers
Cleopatra Casino boasts a diverse game collection exceeding 1000 slots, table games, video poker, jackpots, and live dealer options. With top-tier providers delivering exceptional graphics and immersive gameplay, players can explore various categories for an engaging experience.
Financial Information
Accepting various payment methods, including credit cards, Neteller, Skrill, and Bitcoin, Cleopatra Casino facilitates both deposits and withdrawals. The casino supports multiple currencies, including USD, CAD, AUD, EUR, Norwegian and Swedish kroner, Russian rubles, Chinese yuan, and Bitcoins. Cashout times vary based on the chosen withdrawal method.
Customer Support
Cleopatra Casino offers customer support via live chat, available around the clock. While only live chat is provided, the casino has been responsive to player complaints, addressing concerns promptly.
Final Thoughts
Cleopatra Casino’s impressive game selection and enticing bonuses may appeal to players seeking entertainment. However, the casino’s weak point lies in its non-player-friendly Terms and Conditions, raising concerns about transparency and player rights. Players should carefully consider these aspects before engaging with Cleopatra Casino.